Hire an E-commerce Virtual Assistant
A store runs on a hundred small daily jobs: listings, orders, refunds, customer emails, stock checks. A VAST E-commerce Virtual Assistant handles the day-to-day running of your store so you can focus on products, marketing and growth.
- Starts in 72 hours
- Works your hours
- 90-day free reassignment
A good fit if you are
- Shopify and Amazon sellers doing operations themselves
- Growing brands where customer emails are piling up
- Stores launching new products every month
Orders ship, customers get answers the same day, and the store stops depending on you being online.
What your E-commerce Virtual Assistant handles each week
Product listings
Uploads and updates products, descriptions, images, variants and SEO fields.
Order management
Processes orders, tracks shipments, and handles returns and refunds.
Customer support
Answers emails and chats quickly, in your brand's tone.
Inventory checks
Watches stock levels and flags reorders before you run out.
Store upkeep
Updates collections, promos, banners and pricing.
Marketplace admin
Reviews, supplier follow-ups and marketplace messages.
How hiring through VAST works
- 1
Book a call
Tell us the work, the hours and the tools. You get a real number within one business day.
- 2
We brief your Specialist
VAST trains your Specialist on your business, tools and preferences before day one.
- 3
Start in 72 hours
Your Specialist plugs in and works your hours. Not the right fit? Free reassignment in your first 90 days.
Why hire a E-commerce Virtual Assistant through VAST
- A dedicated Specialist focused on your business, not ten other clients
- Trained in-house by VAST before day one, so you don't train from scratch
- Account management built in: monthly check-ins and an end-of-day report every shift
- Works your business hours, English-fluent
- One agreement, with VAST. Part-time or full-time
- Free Specialist reassignment in your first 90 days
Hiring a E-commerce Virtual Assistant: common questions
What does an e-commerce virtual assistant do?
They run the daily operations of your online store: listings, orders, returns, customer emails, inventory checks and store updates.
Which platforms do you support?
Shopify, Amazon, WooCommerce, Etsy and most major platforms. Tell us your stack and your Specialist is trained on it before day one.
Can they cover customer support on weekends?
Tell us the hours you need covered and we'll plan your Specialist's schedule around them.
Can my e-commerce VA work with my marketing team?
Yes. They can coordinate with your ads, email and content people, or with other VAST Specialists such as a Meta Ads Strategist.
Ready to hire your E-commerce Virtual Assistant?
Tell us the work and the hours. You’ll have a real number within one business day, and your Specialist can start in as little as 72 hours.
First time hiring a VA? Read how to hire a virtual assistant in the Philippines.